Loan Recovery Officer

3 years ago
Junior Executive

Job Title : Loan Recovery Officer

Reporting Line :  COO, Head of Operations

Start Date : Immediately

Location : Lagos


As an ideal candidate, you should be passionate about achieving set goals. The overall objective of this role is to identify, evaluate and monitor the non-performing loan accounts and implement a recovery action plan to achieve timely and maximum recovery at a minimal cost and appropriate turn-around time through acceptable common practices aligned with legal framework and standards.


Essential Primary Responsibilities (not all inclusive)

  • Monitor allocated portfolio of delinquent loans facilities to determine reasons for delinquency by application of sound credit judgment, collections strategy and process within pre-determined broad policy guidelines and regulation to minimize credit losses.
  • Maintain a loans ageing analysis, schedule, and follow up with the investees on recoverability of outstanding loan balance
  • Prepare approval requests to management for negotiated settlements and follow up until account is fully settled and the balance paid off
  • Ensure compliance to AAA Finance’s Credit Policy and Procedures regarding management of debt recovery process
  • Maintain and prepare monthly collections reports, updates and status
  • Respond to investee complaints and queries and escalate unresolved cases for supervisors’ review and advice
  • Maintain a consistent reduction of non-performing debts through aggressive recoveries and viable restructuring options
  • Undertake regular and frequent calls, site visits, and follow-ups with the investees to implement remedial strategies and action plans for loan recovery
  • Initiate demand and reminder letters to all defaulting customers and review all credit files for proper documentation and monitoring
  • Ensure effective compliance standards are consistently met with both internal and external regulatory requirements by working closely with legal department
  • Develop and continuously review credit policies and procedures ensuring their compliance.


Secondary Responsibilities

  • Performs other duties as maybe assigned.


Required Qualifications

  • University degree from any finance related field would be preferred.
  • Should have sound knowledge in Credit risk management
  • In-depth understanding of Legal principles related to lending
  • Must have ability to translate and apply Credit knowledge to improve positive results in negotiations with clients;
  • Minimum of 5 years’ experience in a similar role would be an added advantage


Key Competencies

  • Ability to meet and exceed monthly and quarterly quotas and deliverables.
  • Increase AAA Finances’ loan recovery portfolio.
  • Must possess strong analytical and problem solving skills.
  • Must possess the ability to make fair and ethical decisions under pressure.
  • Self-motivated and strong interpersonal skills.
  • Must possess great persuasion and conflict resolution skills.
  • Excellent communication skills
  • Ability to communicate with local authorities and legal professionals in an appropriate manner.
  • Demonstrate high level of ethical commitment and trustworthiness.


Nice to Have

  • Solid oral and written skills.
  • Sound analytical and presentation skill.
  • Results and target driven attitude
This job is Expired


3 years ago
Junior Executive
LOCATIONOffice Address
Find us at our office located in Victoria Island, Lagos.
VISIT USWhere to find us
7th Floor, Kings Court Building 3 Keystone Crescent Victoria Island, Lagos.
LOCATIONOffice Address
Find us at our office located in Victoria Island, Lagos.
VISIT USWhere to find us
Address: 7th Floor, Kings Court Building 3 Keystone Crescent Victoria Island, Lagos.
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Copyright © AAA Finance and Investment Company Limited. All rights reserved.

Copyright © AAA Finance & Investment Limited. All rights reserved.

This job is Expired