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Loan Recovery Officer

10 months ago
Junior Executive

Job Title : Loan Recovery Officer

Reporting Line :  COO, Head of Operations

Start Date : Immediately

Location : Lagos


As an ideal candidate, you should be passionate about achieving set goals. The overall objective of this role is to identify, evaluate and monitor the non-performing loan accounts and implement a recovery action plan to achieve timely and maximum recovery at a minimal cost and appropriate turn-around time through acceptable common practices aligned with legal framework and standards.


Essential Primary Responsibilities (not all inclusive)

  • Monitor allocated portfolio of delinquent loans facilities to determine reasons for delinquency by application of sound credit judgment, collections strategy and process within pre-determined broad policy guidelines and regulation to minimize credit losses.
  • Maintain a loans ageing analysis, schedule, and follow up with the investees on recoverability of outstanding loan balance
  • Prepare approval requests to management for negotiated settlements and follow up until account is fully settled and the balance paid off
  • Ensure compliance to AAA Finance’s Credit Policy and Procedures regarding management of debt recovery process
  • Maintain and prepare monthly collections reports, updates and status
  • Respond to investee complaints and queries and escalate unresolved cases for supervisors’ review and advice
  • Maintain a consistent reduction of non-performing debts through aggressive recoveries and viable restructuring options
  • Undertake regular and frequent calls, site visits, and follow-ups with the investees to implement remedial strategies and action plans for loan recovery
  • Initiate demand and reminder letters to all defaulting customers and review all credit files for proper documentation and monitoring
  • Ensure effective compliance standards are consistently met with both internal and external regulatory requirements by working closely with legal department
  • Develop and continuously review credit policies and procedures ensuring their compliance.


Secondary Responsibilities

  • Performs other duties as maybe assigned.


Required Qualifications

  • University degree from any finance related field would be preferred.
  • Should have sound knowledge in Credit risk management
  • In-depth understanding of Legal principles related to lending
  • Must have ability to translate and apply Credit knowledge to improve positive results in negotiations with clients;
  • Minimum of 5 years’ experience in a similar role would be an added advantage


Key Competencies

  • Ability to meet and exceed monthly and quarterly quotas and deliverables.
  • Increase AAA Finances’ loan recovery portfolio.
  • Must possess strong analytical and problem solving skills.
  • Must possess the ability to make fair and ethical decisions under pressure.
  • Self-motivated and strong interpersonal skills.
  • Must possess great persuasion and conflict resolution skills.
  • Excellent communication skills
  • Ability to communicate with local authorities and legal professionals in an appropriate manner.
  • Demonstrate high level of ethical commitment and trustworthiness.


Nice to Have

  • Solid oral and written skills.
  • Sound analytical and presentation skill.
  • Results and target driven attitude
This job is Expired


10 months ago
Junior Executive
LOCATIONOffice Address
Find us at our office located in Victoria Island, Lagos.
VISIT USWhere to find us
7th Floor, Kings Court Building 3 Keystone Crescent Victoria Island, Lagos.
LOCATIONOffice Address
Find us at our office located in Victoria Island, Lagos.
VISIT USWhere to find us
Address: 7th Floor, Kings Court Building 3 Keystone Crescent Victoria Island, Lagos.
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Copyright © AAA Finance and Investment Company Limited. All rights reserved.

Copyright © AAA Finance & Investment Limited. All rights reserved.

This job is Expired